Content Policy

Last updated: May 2026

The short version. ArtPass exists to connect professional human artists with businesses and promoters who need real art. We maintain strict standards to protect artists, buyers, and the integrity of the platform. Violations result in content removal, account suspension, or permanent ban depending on severity.

What ArtPass Is For

ArtPass is a licensed art asset marketplace for professional and semi-professional artists selling original human-made work. The platform is designed for promotional and commercial use cases including conventions, events, restaurants, retail, music, and entertainment.

Pack Submission Standards

Required for all packs

All art must be entirely human-made. AI-generated art in any form is prohibited.
All submitted work must be original and created by the submitting artist.
Creation proof is required on every submission. If you made it you can show it.
PNG files must be 300 DPI minimum with transparent backgrounds.
Every pack must include at least one customizable PSD or Canva template.
Pack descriptions must accurately represent the contents.

Prohibited pack content

These will result in immediate rejection and may result in account suspension:

Sexually explicit or lewd content of any kind
Graphic gore, torture, or gratuitous violence
Content that depicts or sexualizes minors in any way
Hate speech, racial slurs, or content that targets any group
Copyrighted characters, logos, or IP without documented licensing
Art generated by AI tools including Midjourney, DALL-E, Stable Diffusion, and similar
Stolen or plagiarized work
Content designed to harass, threaten, or intimidate

Mature content

Horror themes, dark aesthetics, and stylized violence appropriate for entertainment and event promotion are permitted. The standard is whether the content is appropriate for a promotional flyer or event poster. If it would be refused by a print shop it will be refused by ArtPass.

Commission Request Standards

What commissions are for

Commission requests are for legitimate commercial art projects including event posters, promotional flyers, social media assets, branding elements, and character designs for business use.

Prohibited commission requests

These will be denied by admin review and may result in account suspension:

Requests for sexually explicit or lewd artwork
Requests for graphic gore or extreme violence
Requests involving minors in any romantic or sexual context
Requests designed to defame, harass, or impersonate real individuals
Requests for counterfeit materials or trademark violations
Requests that reference illegal activities

Off-Platform Contact Policy

Sharing personal contact information to move transactions off ArtPass is prohibited.

This includes email addresses, phone numbers, external website links, social media handles, payment app usernames (Venmo, PayPal, Cash App, Zelle), Discord usernames, and any other means of direct contact intended to bypass the platform.

First offense results in a warning and content removal. Second offense results in account suspension. Third offense results in permanent ban.

Artists may include their professional website and social media in their public profile bio as general portfolio references. This is permitted. Using those links to solicit or complete transactions outside ArtPass is not.

Dispute and Resolution Policy

Buyers may open a dispute within 14 days of purchase if pack contents do not match the description, files are corrupted or incomplete, or the purchase was made fraudulently. Commission disputes may be opened at any stage of an active commission. See the full resolution process at Terms of Service.

Enforcement

How we handle violations.

Warning — First offense for minor violations. Content removed, account flagged.
Suspension — Repeat violations or single serious violations. Account locked pending review.
Permanent ban — Severe violations or repeated suspension offenses. No appeal.
Legal referral — Content involving minors, fraud, or criminal activity is referred to law enforcement.

Reporting Violations

To report a pack, artist, buyer, or commission request that violates this policy use the contact page and select Report a Violation as the topic. Include as much detail as possible. All reports are reviewed by the admin team within 48 hours.

Questions

Questions about this policy can be directed through the contact page.